Lifeline Medical Alert Medical Alarm Fort Myers Medical Alert Medical Alarm Naples
Questions & Answers
What is Lifeline?
While Lifeline has several service options, the basic concept is a wearable emergency medical alert help button that can be worn 24 hours a day, even in a shower or bath to summon help in the event of an emergency, or if assistance is needed such as help from a fall.
How does it work?
In the case of all service options, a subscriber need only push their button when help is needed. A trained response center representative will try and communicate with them to assess the situation, however, communication is not necessary and help can be attained regardless by just simply pressing the button, or in the case of a fall-detection automatically.
What happens if a subscriber is unable to communicate?
In the event button is pushed or fall detected with no response, a protocol is followed that can include contacting pre-selected responders, such a neighbor, as well as local emergency medical services. All pertinent info is then provided to responders who will not clear the call until the subscriber is physically seen, or let's us know they're ok. In most areas of Lee and Collier Counties, this happens very quickly with response by Lee or Collier EMS depending on location.
Can Lifeline automatically detect a fall?
Yes, this is one feature that stands alone in the industry in quality and reliability. Lifeline with Fall Detection can automatically detect many falls in the event the wearer is not able to push their button. The risk of falls makes up a significant percentage of why many need and use Lifeline.
What is the difference between us and others?
First and foremost is the technology. Lifeline is the only locally serviced system, FDA-regulated and HIPPA-compliant. We do not cross-market anything. Second, is the monitoring staffed by highly trained professionals directly employed by Lifeline. Others are mail-order marketers using private-label equipment monitored by third-party contracted monitoring stations. Many are overseas, while Lifeline is USA-based. Third, we are local, we know our subscribers and they know us.
Are mobile GPS options available?
Yes, these levels of service are another big part of what sets Lifeline apart. The difference is like comparing an old X-ray machine to a modern CT scanner. Lifeline invented the personal emergency response service in 1974 and continues to lead the industry in top-tier technology. If considering GPS, be sure to watch the GPS service videos on the home page.
Do I have to wear the button around my neck?
No, Lifeline has options where button can be worn on wrist, or around the neck depending on what an individual may prefer.
Do I have to have a landline?
No, while we do have landline options, Lifeline has cellular only options for all services as well.
I'm a snowbird or travel a lot, can I use it nationwide?
Yes, Lifeline service is nationwide and can be set up for seamless transfer to multiple locations in the case of HomeSafe options, or almost any location with GPS-enabled service.
What if service is needed?
In the event of a low battery, lost connectivity, or otherwise, in most cases we perform service at home at no cost. For most options, once set up, there is nothing for a subscriber to manage other than pushing to test from time to time.
What does it cost?
Upfront pricing without hidden costs is another part of our promise with costs typically ranging from $39.95 to $59.95 a month depending on the option selected and is always month-to-month without a contract. Once an individual subscribes, the cost will never increase no matter how long a subscription is maintained.
How do I get more information or get started?
Simply, call us at 239-204-2000, we can usually arrange for service to begin within 48 hours and come to your home, show all options, and can set up all aspects of service at the same time.